Terms and Conditions

 Moonchild Jewelry - Terms and Conditions

1. Introduction

Welcome to Moonchild Jewelry! These Terms and Conditions govern your use of our website and the purchase of our 18k gold plated jewelry. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

2. 18k Gold Plated Jewelry

Moonchild Jewelry offers exquisite 18k gold plated jewelry, crafted with precision and care. Our products are designed to provide you with a unique and delightful experience.

3. 30 Days Guarantee

We stand behind the quality of our jewelry. If, for any reason, you are not satisfied with your purchase, you may return it within 30 days from the date of delivery. The 30-day guarantee allows you to exchange the item for another product of equal or lesser value.

4. Return Process

To initiate a return, please contact us via email at support@moonchildjewelry.com, or through our official Instagram or Facebook pages. Clearly state the reason for your return and provide necessary details, such as your order number and contact information.

5. Shipping Fee Responsibility

While we offer a 30-day return policy, customers are responsible for covering the shipping fees associated with returning the item. Moonchild Jewelry will not be liable for any shipping costs incurred by the customer in the return process.

6. Exchanges

Exchanges can be made for items of equal or lesser value. Once we receive your returned item, we will process the exchange promptly. If the new item's value is less than the original purchase, the price difference will not be refunded. Exchanges are subject to product availability.

7. Contact Channels

Customers can contact Moonchild Jewelry for inquiries, returns, or exchanges through the following channels:

• Email: moonchildjewelry@outlook.com
• Instagram: @moonchildjewelry_
• Facebook: Moonchild Jewelry

8. Time Limit for Exchanges

Exchanges must be initiated within the 30-day guarantee period. After this period, no exchanges will be accepted.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Texas. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association (AAA).

10. Changes to Terms

Moonchild Jewelry reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.

Thank you for choosing Moonchild Jewelry. We appreciate your trust in our products and services.